Transportation FAQs

Getting Started

How do I register for new bus service?

Is there a cost?

What is School of Choice?

What are Alternate Requests?

What are Approved Yard Pick-Ups?

I am coming from out of jurisdiction and have chosen to attend an Aspen View School. Is busing available?

Fees

How will I know how much to pay?

If I have students attending more than one school in the division where do I pay the fee?

Who do I contact if I need to set up a payment plan to pay transportation fees?

Can I apply for transportation service at any time in the year and pay a pro‐rated fee?

How will the driver know if I have paid my fees?

Safety

What happens if weather conditions, especially fog, create a unique situation in our division?

How will I know if my child's bus has been delayed?

What happens if the bus breaks down?

What should I do if my child complains about another student or a situation on the bus?

What happens when there is no bus driver available to drive the bus?

Our Drivers

What special training do our drivers have?

How do I become a school bus driver for a contractor in Aspen View Public School Division #78?

Other Questions

When should I be at my bus stop?

Can I bring a friend home on the bus?

What should I do if my child will not be riding the bus?


How do I register for new bus service?

The Student Bus Registration Form can be completed and submitted online. Direct any questions to the Aspen View Public Schools Transportation Coordinator at 780-675-7080 Ext. 16

Is there a cost?

For the 2020-21 school year:

  • Busing of students who reside more than 2.4 km from their designated school is provided at no cost.
  • Busing of students who reside less than 2.4 km from their designated school is subject to an annual fee of $75 per student, up to a maximum per family of $200.
  • Busing of students to an alternate address, such as a babysitter or workplace, is subject to an annual fee of $75 per student.
  • Fees have been suspended for busing to a "school of choice' (a school other than their designated school). However, in those instances, parents/guardians are responsible for transporting those students to an assigned bus stop for that school.
  • Fees have been suspended for non-resident students (students who reside outside the division boundaries). However, in those instances, parents/guardians are responsible for transporting those students to an assigned bus stop for that school.

 What is School of Choice?

School of choice is the common term used to describe when a student chooses to attend a school outside of their designated attendance area. Policy 18 defines how attendance areas are determined and what rules are in place should you choose to attend a school outside that area.

What are Alternate Requests?

An Alternate Request is a request for a regular pick-up and/or drop-off for their child at a location other than their residence. Fees of $75 per student are assessed for approved Alternate Requests. Click for Alternate Transportation Request Form.

What are Approved Yard Pick-Ups?

Yard pick-up is for special circumstances that are approved by the superintendent. Yard entries conducted because of an unsafe school bus turnaround, unsafe bus stop or medical reasons are exempt from a transportation fee. Contact the Aspen View Public Schools Transportation Coordinator at 780-675-7080 Ext. 16 to request an Approved Yard Pick-Up.

I am coming from out of jurisdiction and have chosen to attend an Aspen View School. Is busing available?

You are considered a non-resident student and busing may be accessed from an existing bus stop within Aspen View Public Schools' boundaries.

How will I know how much to pay?

You will be invoiced through PowerSchool and you can also contact your child's school.

If I have students attending more than one school in the division where do I pay the fee?

Fees can be paid online and at the school. If you reached the family maximum it will be reflected on your PowerSchool invoice.

Who do I contact if I need to set up a payment plan to pay transportation fees?

Any waiver of fees or adjustments need to be communicated through the Aspen View Public Schools division office. Click for Application for Waiver of Fee(s).

Can I apply for transportation service at any time in the year and pay a pro‐rated fee?

You may apply for transportation service, however there will not be any prorating of fees for the 2020-21 school year.

How will the driver know if I have paid my fees?

Bus drivers will be notified by the Transportation Department once registration and payment (if applicable) has been received. All transportation fees must be paid before service will be provided. Once registration and payment has been confirmed, bus drivers will contact families to advise of pick-up times.

What happens if weather conditions, especially fog, create a unique situation in our division?

When conditions are such that the safety of students becomes jeopardized, the school bus driver may make the decision that it is safest not to do a pick-up or drop-off. The driver would call the parents so they know to make alternate arrangements.

How will I know if my child's bus has been delayed?

Bus delays and cancellations are reported through our division and school websites. You can also subscribe to receive bus status updates by email or text message. Click for Aspen View Bus Route webpage.

What happens if the bus breaks down?

AVPSD contracts all bussing services to professional contractors who have excellent maintenance programs for their buses. However, there may be an occasion when a bus breaks down. All contractors help each other out in this event and will get your child to school and back home again. Parents may be required to drive their child in the event of a bus break down. Drivers are to remain with the students at all times until another bus or other safe alternative has been arranged. Please make sure your child is dressed appropriately anytime they are on the bus.

What should I do if my child complains about another student or a situation on the bus?

As a parent, the first action should be to contact the driver and discuss what you know about the incident. There is a good chance that the driver knows about it and is dealing with the issue. However, the driver may not know about the issue and so should be made aware of it. The successful resolution of any busing problem will come from effective communication.

The driver will involve the school at the appropriate time. Many issues have a way of working themselves out as the drivers are very resourceful in this regard. The school will expect the driver to have tried solutions already and to have contacted the parents before the issue is brought forward.

All issues are considered important and will be dealt with seriously and in a professional manner.

What happens when there is no bus driver available to drive the bus?

If there is not a qualified driver available to drive, sometimes a run may have to be canceled. If this were to happen you will receive a call from your bus driver. Parents are advised to have a contingency plan in place so that their students do not miss school.

What special training do our drivers have?

AVPSD drivers are some of the best trained drivers in Canada. All drivers must provide a valid current driver's abstract yearly as well as a clean criminal record check before they can be considered to drive for Aspen View Public School Division. All drivers must possess a valid Class 2 drivers license and are required to take the "S' Endorsement (school bus operations safety) course within twelve months of their start date. Drivers attend professional development seminars hosted by the Division.

How do I become a school bus driver for a contractor in Aspen View Public Schools?

Please contact the Transportation Department by calling 780-675-7080 Ext. 16 or toll free at 1-888-488-0288.

When should I be at my bus stop?

Students should be at the stop, ready to board the bus 3 to 5 minutes before their assigned pick-up time. Please remember that if everyone on the bus were late by even one minute, the bus would arrive at school approximately 30 minutes late. If your students are late, you must have a contingency plan to get them to school.

Can I bring a friend home on the bus?

No. Due to COVID-19, this service has been suspended until further notice. 

What should I do if my child will not be riding the bus?

Inform your driver. Have your student tell the driver beforehand or phone the driver yourself. This is a courtesy that the drivers really appreciate. If your driver shows up at your pick-up location and you do not come out, they will only stay until your departure time and then leave.

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